News
Unlock the Potential of ServiceNow Now Assist: Boost Agent Productivity and Maximise your RoI
ServiceNow’s Now Assist is a transformative AI-powered experience, designed to enhance productivity, streamline operations, and improve user...
6 wins in adapting KCS for your whole organization
Always acting on informed decisions, using the combined knowledge of all agents, maintaining and distributing this knowledge on the fly while...
The AI Boom: An Elephant in Every Room
The pervasive AI boom is a phenomenon that's impossible to ignore, regardless of the industry. This transformative technology has immense potential...
TRIDOC Monitor: Next-Generation Knowledge Base Monitoring with AI-Supported KPIs
The knowledge management in tech industry is set for success with the TRIDOC Monitor app, our latest in-house innovation. This AI-supported solution...
What a year! Overview 2023
So much has happened this year. Here an overview of what has happend in 2023: It wasn't just the first 'real' year after the coronavirus pandemic;...
Elevating Content Quality through Innovation
We're proud to highlight the outstanding achievement of our colleague, Joanna Danilkiewicz, following her exceptional presentation titled "Deep...