Last week, we hosted an insightful webinar discussing how businesses can improve their output of chatbots by tweaking their data input. Our colleague led the session, addressing common challenges in this specific use case and how to overcome them can be optimized....
In today’s fast-paced digital landscape, businesses face growing pressure to streamline operations, manage complex workflows, and integrate diverse tools effectively. Enter TRIDOC API – a solution designed to address these challenges head-on. With its innovative...
ServiceNow’s Now Assist is a transformative AI-powered experience, designed to enhance productivity, streamline operations, and improve user experiences. Now Assist provides proactive, intelligent assistance through features such as recommendations, text...
Always acting on informed decisions, using the combined knowledge of all agents, maintaining and distributing this knowledge on the fly while solving tasks. This is the promise of Knowledge Centered Service (KCS), a standard published and maintained by the Consortium...
The pervasive AI boom is a phenomenon that’s impossible to ignore, regardless of the industry. This transformative technology has immense potential for shaping our future, nevertheless, it isn’t without inherent challenges. As with all high-tech...
The knowledge management in tech industry is set for success with the TRIDOC Monitor app, our latest in-house innovation. This AI-supported solution optimizes monitoring processes for upper management and knowledge managers. It allows entities to observe their...
