As organizations grow and evolve, their knowledge base can become scattered, outdated, and difficult for employees to access and use efficiently. This is where a knowledge management system comes into play – it can help centralize and organize their knowledge base....
How to transform your Knowledge Base into a Dynamic Knowledge Hub ready for AI-Powered and GPT fine-tuning Basing on AI technology, we can improve your knowledge base usability and effectiveness, and hence ensure that your enterprise is equipped with high-quality and...
As a company’s Knowledge Base grows, it can become increasingly difficult to keep it organized and up-to-date. Duplicates, outdated content and incorrect information can lead to a decrease in efficiency and user satisfaction. That’s where TRIDOC comes in....
Our first webinar on „Knowledge Minining for ServiceNow Knowledge Bases“ is unfortunately over. You can find the recording here.In January, we will start the next round and offer another webinar on the topic, where we will answer your questions afterwards....
Last week I visited tcworld, a conference for technical communication. It took place on-site in Stuttgart for the first time since the covid outbreak, and I could attend in person. Being at the conference showed me what I had been missing out on throughout the last...
Knowledge and expertise are two of the most valuable assets for essentially each organization. Properly managing these assets directly improves customer experience, workflows process optimization, knowledge retention, and a culture of learning. What is the ServiceNow...
