As organizations grow and evolve, their knowledge base can become scattered, outdated, and difficult for employees to access and use efficiently. This is where a knowledge management system comes into play – it can help centralize and organize their knowledge base....
Basing on AI technology, we can improve your knowledge base usability and effectiveness, and hence ensure that your enterprise is equipped with high-quality and relevant insights. The initial preparation and continuous management of knowledge is critical, and we...
As a company’s Knowledge Base grows, it can become increasingly difficult to keep it organized and up-to-date. Duplicates, outdated content and incorrect information can lead to a decrease in efficiency and user satisfaction. That’s where TRIDOC comes in....
For us, 2023 is a special year, because we are celebrating our 15th anniversary. But that’s not the only event coming up: On 25 January we will start with the second round of our webinar on “Knowledge Mining for ServiceNow Knowledge Bases”. Click...
An exciting and eventful year is coming to an end. We were able to welcome many new faces to our team and, in addition to the virtual events at the beginning of the year, we were finally able to celebrate this year’s summer event and our Christmas party in...
