Our first webinar on „Knowledge Minining for ServiceNow Knowledge Bases“ is unfortunately over. You can find the recording here.In January, we will start the next round and offer another webinar on the topic, where we will answer your questions afterwards....
After two years, we could finally celebrate our Christmas party together in public again this year. First we went to the Bornheimer Ratskeller in Frankfurt. There we were spoiled with dishes from regional producers. Afterwards we went with a short digestive march...
Last week I visited tcworld, a conference for technical communication. It took place on-site in Stuttgart for the first time since the covid outbreak, and I could attend in person. Being at the conference showed me what I had been missing out on throughout the last...
Knowledge and expertise are two of the most valuable assets for essentially each organization. Properly managing these assets directly improves customer experience, workflows process optimization, knowledge retention, and a culture of learning. What is the ServiceNow...
Asia’s largest HR technology fair took place in Singapore on August 25 and 26, 2022. This year’s event was attended by over 2000 participants, 90 speakers and a wide variety of exhibitors of innovative HR tools. The fair is not only a place to get...
