Keep things familiar

Did you ever visit a website and eventually found yourself having trouble navigating it because certain elements weren’t placed where you expected them or didn’t look like you were used to? For example, there was no logo in the top left corner to help you return to...

Webinar: How good is your wiki?

In her Bachelor’s thesis, Anna Busch researched how one can measure the quality of knowledge bases in an automated way. Are you interested in the methodology, results and practical examples of how your company can benefit from it? Register now! What do you...

Guide the Eye

Welcome back to our series on optimizing knowledge articles to your readers’ needs – we’re glad you’re here and ready to learn more about how to help make your readers’ daily work faster and less frustrating. Today it’s all about text meeting visuals. Not...