We are looking for someone for the Vanilla ServiceNow ITSM migration project for a large banking client, helping them to build a configuration-first approach in an environment with many complex integrations.
- Design ServiceNow solutions using out-of-the-box or custom functionality, based on customer requirements.
- Ability to communicate with all stakeholders. Understand customer requirements and translate them into technical solutions.
- Challenge customer requirements where necessary to drive efficiency and excellence in delivery.
- Delivering solutions using Agile software development processes.
- Lead projects as Technical SME for all ServiceNow functionality.
- Deliver client presentations and workshops.
- Align vision with business stakeholders.
- Mentoring Junior team members.
QUALIFICATIONS, SKILLS AND EXPERIENCE
Expertise with multiple ServiceNow product lines (in particular ITSM).
5+ years of experience in an Architect role, 10+ years experience with ServiceNow.
Experience in translating customer requirements into technical solutions.
Experience of CMDB cleansing and integration from various data sources
Well-rounded knowledge of IT and SaaS solutions.
Knowledge of ITSM concepts and practical experience essential.
CSA and CIS certifications highly desirable.
ITIL certification desirable.
Experience working in Agile environment using SCRUM methodology.
Knowledge of relational databases (MySQL, MSSQL, Oracle) beneficial.
Proven leadership skills.
- Competitive salary and benefits package
- Exciting opportunities for career growth and professional development
- Collaborative and inclusive work environment
- Cutting-edge technology projects with global impact
- Work-life balance initiatives
- Flexible work arrangements
HOW TO APPLY
If you are interested in this project, please send your CV, your hourly rate and the date of availability to firstname.lastname@example.org.
We are looking forward to your application!
Your contact person: Mariia Filippova
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